Competitive Mode is an official game mode released for Team Fortress 2. The mode is accessible only by having a Premium TF2 account, a valid phone number linked to their Steam account and must be at least level 3 in Casual Mode. Store to gain access. If a player is eligible for Competitive Matchmaking but has a VAC ban on their account, the only way to obtain access is to buy a pass from the Mann Co.
TF2 Casual: Valve is listening to you, and its already fixing its shit
Casual Mode - Official TF2 Wiki | Official Team Fortress Wiki
Team Fortress 2 is finally getting competitive matchmaking
Ever since the first apes climbed out of the trees, there were apes who did it faster. Some apes just fell out of the tree. It's a sad fact that all apes are not created equal. Presenting our newest tree-climbing-down simulator, matchmaking. Play alone or with your friends against players of similar skill levels.
Valve launched matchmaking for Team Fortress 2 [ official site ] on Thursday but its reception wasn't wholly positive. As well as introducing 6v6 competitive ranked matchmaking, the Meet Your Match Update replaced TF2's casual 'quickplay' with 12v12 unranked matchmaking - and that second mode has frustrated some. Its problems included long waiting times and limited options, but Valve are working on those and more. Over the weekend they acknowledged these complaints and launched the first update aimed at correcting some of casual matchmaking's problems.